Entrance Composite Door Solutions is delighted to announce that Customer Service Representative Nicola Riley has won the National Fenestration Award for Customer Service/Operations Manager of the Year at the prestigious 2025 ceremony.
The NFA’s celebrate excellence across the fenestration industry, recognising individuals and companies that demonstrate outstanding achievement and innovation. Nicola’s win acknowledges her exceptional dedication to delivering first-class service to Entrance CDS’ trade fabricator customers.
“We’re incredibly proud of Nicola’s achievement,” said Entrance CDS Managing Director Gregory Kelly. “This award reflects our commitment to doing things ‘the entrance way’ – putting quality and service at the heart of everything we do. Nicola exemplifies these values daily, and this recognition is thoroughly deserved.”
Since joining Entrance CDS, Nicola has been instrumental in strengthening relationships with trade fabricators across the UK, consistently going above and beyond to ensure customers receive expert guidance and support. Her proactive approach and problem-solving abilities have made her an invaluable asset to both the company and its customer base.
The win reinforces Entrance CDS’ position as a customer-focused manufacturer that prioritises excellence in every aspect of its operations. The company’s ‘entrance way’ philosophy emphasises not only premium product quality but also the importance of building lasting partnerships with trade customers through outstanding service delivery.
“This recognition motivates us to continue raising the bar,” added Gregory. “Our success is built on the dedication of team members like Nicola, who understand that exceptional customer service is fundamental to our industry.”
Entrance CDS specialises in manufacturing high-quality composite door systems for trade installers across the UK, offering an extensive range of stylish and secure doorsets, and combining superior craftsmanship with competitive lead times and exceptional customer service.
For more information, visit www.entranceway.co.uk.
