Getting It Right for Customers

When it comes to setting high standards from one end of the supply chain to the other, then The Window Company (Contracts)  is second to none.

Based in Chelmsford, The Window Company (Contracts) is a multiple award-winner, supplying and installing windows, doors and curtain walling systems in PVC-U, Timber and Aluminium primarily to the social housing and commercial new build sectors.

For over two decades, the reputation of The Window Company (Contracts) has soared as the company’s dynamic approach and exceptional workmanship has ensured customers were more than satisfied. The Window Company (Contracts)’ business strategy focuses on building and maintaining long term relationships and when combined with their high-quality products and services, it’s no surprise that they are set apart from the competition.

The value of cultivating strong meaningful relationships is also clear to The Window Company (Contracts)’ suppliers and contacts throughout the glazing supply chain. One such supplier is component manufacturer, Glazpart, who have supplied trickle vents to The Window Company (Contracts) for over ten years. In June 2022, the relationship between the two companies grew even stronger when the Building Regulations (Approved Document F – ventilation) changed.

Being a conscientious company and putting their customers first, it was no surprise, The Window Company (Contracts) made sure they were ahead of the game and most importantly instantly compliant with the incoming legislation. Since the regulatory changes, all their windows have Glazpart’s Link Vent installed.

The ‘Link Vent’ range sizes include 5000, 4000 and 2500 EQA. Equivalent Area (EQA) is the measure of the vents’ airflow performance.

The vents are designed to fully comply with building regulations, Approved document F1 (means of ventilation).

With a clever design that is simple and user-friendly for both opening and closing – the Link Vent’s innovative closing action allows the closure plate to be positioned so that it reduces draughts by directing air away from occupants.

The Link Vent 4000 and 5000 closure plate is split to allow for partial (50%) opening and greater ease of opening of the ventilator.

The Link Vent also has rounded ends of the vent to allow for installation on timber windows and it’s available in either screw or clip in fixing types – the design eliminates the need for end caps whilst the clip fix design (Pawl’s) allows for a fast, easy vent installation.

With smart design, easy fitting, and functionality as well as a huge choice of 1000s of colours and decorative finishes, it’s easy to see why The Window Company (Contracts) decided to use the Link Vent for its extensive range of windows and doors.

David Thornton, Chair of The Window Company (Contracts) commented, “We have been applying Glazpart products for many years, so when the regulations came into force last year, it was a very easy process to comply. Every window and door we install now includes the Link Vent and our customers really like it. Of all the trickle vents we’ve ever installed in our windows and doors, the Link Vent is the one that has been the best received by homeowners. It simply ticks every box, aesthetically pleasing, vast colour range, and a smart design that redirects the airflow two ways. It’s an absolute winner.”

Dean Bradley, Sales Director, Glazpart added, “As a long-time supplier to The Window Company (Contracts), it was pleasing to see that not only have they embraced the new regulations but also our award-winning Link Vent range – which clearly works at every level of the supply chain and right through to homeowners and tenants. We are pleased our partnership with The Window Company (Contracts) is going from strength to strength and naturally we welcome them to our new Glazpartners programme – which is an exclusive marketing initiative for the best Glazpart customers.”

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